Privacy Policy

Introduction

Global Delivered Logistics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our logistics services.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our services.

Information We Collect

Personal Information: When you register an account, create a shipment, or contact us, we may collect:

• Full name, email address, phone number
• Physical addresses (sender and recipient)
• Payment and billing information
• Company name and registration details (if applicable)

Shipment Information: Package details including weight, dimensions, contents description, and delivery instructions.

Automatically Collected Information: IP address, browser type, operating system, device identifiers, pages visited, and referring URLs.

Location Data: GPS coordinates and tracking data for shipment monitoring and delivery optimization.

How We Use Your Information

• Process and fulfill shipment orders
• Provide real-time tracking and delivery updates
• Communicate shipment status via email, SMS, or push notifications
• Process payments and generate invoices
• Improve our website, services, and customer experience
• Comply with legal obligations and resolve disputes
• Detect and prevent fraud or unauthorized access

Information Sharing

We may share your information with:

• Delivery Partners: To facilitate shipment pickup and delivery
• Customs Authorities: For international shipments requiring customs clearance
• Payment Processors: To process transactions securely
• Service Providers: Third parties that assist in operations (IT support, analytics, marketing)
• Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

Data Security

We implement industry-standard security measures including SSL encryption, secure servers, access controls, and regular security audits. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Shipment records are retained for a minimum of 5 years for regulatory compliance. You may request deletion of your account data subject to legal retention requirements.

Your Rights

You have the right to:

• Access and review your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Opt out of marketing communications
• Export your data in a portable format
• Lodge a complaint with a supervisory authority

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. See our Cookie Policy for detailed information.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us: